1 day ago · Updated: Jan 10, 2024 / 04:09 AM EST. BERLIN (AP) — A union representing many of Germany’s train drivers started a nearly three-day strike early Wednesday in a rancorous dispute with the Tickets you ordered online and had sent to you by post can be cancelled in your ""My Bahn"" customer account under ""My last orders"" or by searching for the order. In most cases you can request reimbursement directly online. Some tickets, however, must be sent to the service centre. You will be informed about the specific procedure during the One in every four long-distance trains arrived at its destination late in 2018, according to Deutsche Bahn. The train company paid out €53.6 million ($60.8 million) in refunds last year for They must provide passengers with at least one means of accessible electronic communication for making compensation and refund claims. In addition, claims for compensation or reimbursement against Deutsche Bahn AG and numerous other railway undertakings can be lodged with the. Servicecenter Fahrgastrechte 60647 Frankfurt Phone: +49 (0)30-586020920. Train cancellation or delay before or during the journey. If your train is cancelled or delayed by more than 60 minutes, you have the following options: You can choose not to start your journey at the place of departure and we will refund you the full fare. You can travel on another of our trains, if necessary via another route or with another 1 Journey details Departure station* Destination station* I arrived on* (DD.MM.YY) with train (ICE/IC/RE/ RE/etc.)*: Train no.*: First delayed/cancelled train: (ICE/IC/RE/ RE/etc.)*: Train no.*: Please tick the relevant box and enter the station name I missed my connection at My last change of trains was at 2 days ago · The German Locomotive Drivers' Union (GDL) has again called on its members to strike. Local and long-distance transport is likely to be massively affected again. All passengers affected by the rail strike will be able to use their respective Deutsche Bahn train tickets at a later date. A special hotline has been activated under the statutory passenger rights of "086633" to answer any questions Train cancelled 4 months ago no refund yet. My train was cancelled 4 months ago by Flix Train. I have contacted them over and over again. I tried request formulas and "chat with an expert", nothing ! They say there was a mistake in the system why they cannot transfer the money. Bullocks! DO NOT BOOK WITH FLIXTRAIN. They cancel the trains and If you have booked a journey by train through Deutsche Bahn (DB), first of all, I recommend that you download their app in advance. When your schedule has been changed, you should be informed by an official email from the DB. However, the DB app keeps you informed immediately. Besides, when you are on the train and you might not understand the A refund may also be claimed for tickets only partly used, on provision of adequate evidence, subject to the €15 charge. (§4 Beförderungsbedingungen der Deutschen Bahn AG) If an ICE train is more than 30 minutes late you can reclaim the full ICE supplement. For all other trains more than 60 minutes late in arrival you can claim up to 20% of 6iH7Hu.